Learn when and how to refer someone on as a Level 2 helper. Discover why enabling additional support is collaboration, not failure, and how to have the conversation.

Learn why recognising your limits as a counsellor is professional strength, not weakness. Practical guidance for CPCAB Level 2 students on working within ability.

Learn what confidentiality really means in counselling, when it must be broken, and how to talk about it with clients. Essential guide for CPCAB Level 2 students.